Panterix AI Privacy Policy
Effective Date: March 14, 2026
Panterix AI (“Panterix,” “we,” “our,” or “us”) operates the Panterix mobile application and related services (the “App”). This Privacy Policy explains how we collect, use, and protect your information when you use the Panterix App and services.
Panterix is designed to help travelers explore the world using artificial intelligence, visual intelligence, curated travel information, and social travel features. Protecting your privacy and giving you control over your information is important to us.
By using the Panterix App, you agree to the collection and use of information as described in this Privacy Policy.
1. Information We Collect
Account Information
When you create a Panterix account, we collect:
– Email address
– Password chosen by the user during account creation (processed through our authentication provider)
Panterix uses Supabase Auth for authentication. Neither Panterix nor Supabase can view your password, and passwords cannot be retrieved from the database. If a password is forgotten, the only option is a secure password reset process.
Location Information
Panterix uses location data to provide travel discovery features.
When enabled by you, the App may access:
– Precise GPS location from your device
– Location data from device mapping services
Location data is used to:
– Show nearby sites, restaurants, shops, and attractions
– Improve AI identification of monuments, landmarks, or objects by narrowing possible matches based on geographic location
– Provide contextual travel information relevant to your surroundings
Location information derived from your device is not stored on Panterix servers. However, trip destinations you manually save or add to your profile are stored as part of your account data.
Location may be used while the app is open and, if enabled by you, in the background for features such as location-based travel notifications.
Camera and Image Data (Visual Intelligence)
Panterix allows you to use your device camera to identify landmarks, monuments, artifacts, food, and other objects related to travel.
Images may be sent to AI services to identify objects or locations. Images are processed only for identification purposes. Panterix does not store images for training purposes.
AI and Prompt Data
Panterix uses artificial intelligence to provide travel assistance.
When you interact with AI features, the following may be processed:
– Text prompts
– Image inputs
– Contextual information such as approximate location
AI services currently used include OpenAI and Supabase backend services.
Future versions of the app may integrate additional AI or computer vision service providers. If new providers are added that process user data, this Privacy Policy will be updated accordingly.
AI inputs are processed to generate responses and assist with travel information. Panterix does not use user prompts or images to train AI models.
User-Provided Travel Information
Panterix allows users to optionally store travel information such as flight details, hotel reservations, loyalty program numbers, travel itineraries, personal notes, and travel bucket lists.
Providing this information is optional and entirely controlled by the user.
Social Features and Shared Information
Panterix includes social travel features that allow you to connect with other users.
Depending on your privacy settings, you may choose to share:
– Upcoming trips
– Travel destinations
– Travel notes
– Comments and recommendations
– Notifications about overlapping travel plans
Users control visibility through connection categories and privacy settings.
2. How We Use Your Information
We use collected information to:
– Provide and operate the Panterix App
– Enable AI travel assistance features
– Identify locations, objects, and landmarks
– Show nearby travel experiences
– Store and manage your travel information
– Enable connections and social travel features
– Send optional notifications you request
– Improve the performance and reliability of the app
– Maintain security and prevent abuse
Panterix does not sell your personal data.
3. Push Notifications
Panterix may send push notifications if you choose to enable them. These notifications may include trip reminders, travel suggestions, notifications when connections have overlapping travel plans, and nearby places of interest. Notifications may be disabled at any time through your device settings.
4. Data Storage and Security
Panterix uses Supabase as its backend infrastructure.
User data is protected using industry-standard security practices including:
– AES-256 encryption for stored data
– TLS encryption for data transmitted over the internet
– Secure authentication systems
These protections align with widely recognized security practices and compliance frameworks used by modern cloud infrastructure providers, including SOC 2 compliant infrastructure.
While we implement strong security safeguards, no system can guarantee absolute security.
5. Data Sharing
**Panterix does not sell or rent personal information.**
Your information may be processed by service providers that support operation of the app, including cloud infrastructure providers, AI service providers, and authentication and database systems. These providers process data only as necessary to operate the service.
6. Advertising and Featured Listings
The current version of Panterix does not include advertising.
Future versions of the app may include featured travel listings, sponsored recommendations, or special offers from businesses. If advertising features are introduced, this Privacy Policy will be updated accordingly.
Panterix does not use cross-app tracking for advertising purposes.
7. User Privacy Controls
Panterix provides privacy controls allowing you to manage who can see your trips, who can comment on your plans, which connections can view your travel information, notification preferences, location access, and camera access.
8. Your Rights and Choices
You have control over how your information is used in Panterix.
You may:
– Access and update your account information through the app
– Manage privacy settings controlling visibility of your travel activity
– Enable or disable location access through your device settings
– Enable or disable camera access through your device settings
– Enable or disable push notifications through your device settings
You may also request access to or deletion of your personal data by contacting us at info@Panterix.AI.
9. Data Retention
Panterix retains account data while your account is active. Information may be retained for limited periods when necessary for security, legal compliance, fraud prevention, or system integrity.
10. Account Deletion
You may delete your account at any time within the app. Deleting your account will remove your profile, stored travel information, connections, and social content associated with your account.
11. Children’s Privacy
Panterix is intended for users 16 years of age or older. We do not knowingly collect personal information from individuals under 16.
12. International Data Processing
Panterix AI is a United States company.
The primary Panterix database infrastructure is hosted through Supabase servers located in Zurich, Switzerland. As a result, most user data is processed and stored in Switzerland.
Some services used within the Panterix technology stack may process limited data in other jurisdictions depending on their infrastructure.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically. If significant changes are made, the effective date will be updated and users may be notified through the app.
14. Contact Us
Panterix AI
8 The Green, STE A
Dover, DE 19901
United States
Email: info@Panterix.AI