Panterix AI Privacy Policy
Effective Date: August 3, 2026. Panterix AI (“Panterix,” “we,” “our,” or “us”) operates the Panterix mobile application and related services (the “App”). This Privacy Policy explains how we collect, use, and protect your information when you use the Panterix App and services. Panterix is designed to help travelers explore the world using artificial intelligence, visual intelligence, trip planning tools, and social travel features. Protecting your privacy and giving you control over your information is important to us. By using the Panterix App, you agree to the collection and use of information as described in this Privacy Policy.
1. Information We Collect
Account Information
When you create a Panterix account, we collect:
- Email address
- Password chosen by the user during account creation, processed through our authentication provider
- Nickname, meaning the display name you choose
- Home base, meaning a home location or country you optionally provide
- Profile photo, if you choose to upload one
- Email change history, meaning a record of prior email addresses associated with your account, retained for security purposes
Panterix uses Supabase Auth for authentication. Neither Panterix nor Supabase can view your password, and passwords cannot be retrieved from the database. If a password is forgotten, the only option is a secure password reset process.
Invite Requests
Access to Panterix may be managed through an invitation system. If you submit a request for an invite, we collect your first and last name, email address, city, state or region, country, and how you heard about Panterix. This information is used solely to review and manage access requests.
Biometric Authentication
If you choose to enable Face ID login, your device’s biometric authentication system is used to verify your identity. Panterix does not collect or store biometric data. Face ID processing is handled entirely by your device’s operating system and hardware.
Location Information
Panterix uses location data to improve visual identification accuracy. When enabled by you, the App may access your device’s precise GPS location while the App is in use. Location data is used to:
- Improve AI identification of monuments and landmarks by narrowing possible matches based on your geographic location
- Provide contextual travel information relevant to your surroundings
Panterix does not access your location in the background. Location information used for AI identification is not stored on Panterix servers. However, trip destinations and country notes you save in the App are stored as part of your account data.
Camera and Image Data (Global Tour Guide)
Panterix allows you to use your device camera to identify landmarks, monuments, and historical sites. Images may be sent to AI services to identify what you have captured. Images are processed only for identification purposes. Panterix does not store images for training purposes. You may also use your camera or photo library to add a profile photo.
A history of your identifications is stored locally on your device. You control how long this history is kept through an in-app retention setting, and it is not uploaded to Panterix servers.
AI and Prompt Data
Panterix uses artificial intelligence to provide travel assistance, including monument and landmark identification. When you interact with AI features, the following may be processed:
- Image inputs
- Contextual information such as approximate location
AI services currently used include OpenAI and Supabase backend services. Future versions of the App may integrate additional AI or computer vision service providers. If new providers are added that process user data, this Privacy Policy will be updated accordingly. AI inputs are processed to generate responses and assist with travel information. Panterix does not use user images to train AI models.
Travel and Trip Information
Panterix allows you to store and manage travel information. This may include:
- Trip destinations, including city and country
- Trip start and end dates
- Trip type, for example: Leisure, Business, Family Visit, or Event
- Tentative trip status
- Public trip notes
- Comments and suggestions from your connections
- Country notes
You control who can see your trip information through the App’s privacy and audience settings. Some trip fields, such as dates, trip type, and public notes, have individual visibility controls.
Country Counter
The Country Counter feature lets you manually track the countries you have visited. This information is stored locally on your device and is not uploaded to Panterix servers.
Social Features and Shared Information
Panterix includes social travel features that allow you to connect with other users. Depending on your privacy settings, you may choose to share:
- Upcoming trips
- Travel destinations
- Public trip notes
- Comments and suggestions
- Notifications about overlapping travel plans
Users control visibility through connection categories, audience settings, and privacy settings. You can also block other users to prevent them from connecting with you or interacting with your content.
Content Reports
If you report content or another user, we collect the report details, including the reported content, the reason for the report, and your account identifier, so that our moderation team can review the report.
2. How We Use Your Information
We use collected information to:
- Provide and operate the Panterix App
- Enable AI identification of landmarks and monuments
- Store and manage your travel information
- Enable connections and social travel features
- Send optional notifications you request
- Review content reports and enforce our community rules
- Improve the performance and reliability of the App
- Maintain security and prevent abuse
Panterix does not sell your personal data.
3. Notifications
Panterix may show notifications if you choose to enable them, such as alerts when you and a connection have overlapping travel plans. These notifications are generated locally on your device. Notifications may be disabled at any time through your device settings.
4. Data Storage and Security
Cloud Storage
Panterix uses Supabase as its backend infrastructure. Data stored in the cloud includes your account profile, trips, public trip notes, comments, connections, audience settings, country notes, email change history, blocked-user records, invite requests, and privacy settings. Profile photos are stored in Supabase cloud storage.
Local Storage
Certain information is stored locally on your device, including your identification history, Country Counter data, feature preferences, and session credentials. Session tokens are stored in your device’s secure storage to protect your login credentials.
Security Practices
User data is protected using industry-standard security practices including:
- AES-256 encryption for stored data
- TLS encryption for data transmitted over the internet
- Secure authentication systems
These protections align with widely recognized security practices and compliance frameworks used by modern cloud infrastructure providers, including SOC 2 compliant infrastructure. While we implement strong security safeguards, no system can guarantee absolute security.
5. Data Sharing
Panterix does not sell or rent personal information. Your information may be processed by service providers that support operation of the App, including:
- Supabase, for cloud database, authentication, and file storage
- OpenAI, for AI-powered landmark and monument identification, where images and approximate location may be processed
- Vibecode, for backend infrastructure, proxy services, and delivery of one-time-password/OTP verification emails
- Resend, for email delivery of content-report notifications to our moderation team
These providers process data only as necessary to operate the service.
6. Advertising and Featured Listings
The current version of Panterix does not include advertising. Future versions of the App may include featured travel listings, sponsored recommendations, or special offers from businesses. If advertising features are introduced, this Privacy Policy will be updated accordingly. Panterix does not use cross-app tracking for advertising purposes.
7. User Privacy Controls
Panterix provides privacy controls allowing you to manage:
- Who can see your trips and individual trip fields, such as dates, trip type, and public notes
- Which connections and audiences can view and comment on your travel information
- Connection categories and audience assignments
- How long your identification history is kept on your device
- Notification preferences
- Location access, via device settings
- Camera access, via device settings
8. Your Rights and Choices
You have control over how your information is used in Panterix. You may:
- Access and update your account information through the App
- Manage privacy settings controlling visibility of your travel activity
- Enable or disable location access through your device settings
- Enable or disable camera access through your device settings
- Enable or disable notifications through your device settings
- Block or report other users through the App
You may also request access to or deletion of your personal data through the App’s settings page or by contacting us at info@Panterix.AI.
9. Data Retention
Panterix retains account data while your account is active. Information may be retained for limited periods when necessary for security, legal compliance, fraud prevention, or system integrity.
10. Account Deletion
You may request deletion of your account through the App’s settings page or by contacting us at info@Panterix.AI. Deleting your account will remove your profile, stored travel information, connections, comments, and social content associated with your account.
11. Children’s Privacy
Panterix is intended for users 16 years of age or older. We do not knowingly collect personal information from individuals under 16.
12. International Data Processing
Panterix AI is a United States company. The primary Panterix database infrastructure is hosted through Supabase servers located in Zurich, Switzerland. As a result, most user data is processed and stored in Switzerland. Some services used within the Panterix technology stack may process limited data in other jurisdictions depending on their infrastructure.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically. If significant changes are made, the effective date will be updated and we may, but are not required to, notify users through the App. Periodic review of this Privacy Policy, especially after updates, is the sole obligation and responsibility of the individual user. Continued use of the App after updates constitutes acceptance of the revised Privacy Policy.
14. Contact Us
Panterix AI
8 The Green, STE A
Dover, DE 19901
United States of America
Email: info@Panterix.AI